Agile in Practice – A Composite Approach (3-day short course): a unique and practical perspective on Agility that combines formal (planned) lifecycles and processes with the advantages of Agile practices.
Best practice principles of Internal Systems Auditing (professional skills): internal audits are important for ensuring the management system is being implemented as planned and that continuous improvement opportunities are identified in the context of business objectives.
Business Analysis in Practice (2-day short course): learn BA techniques for eliciting requirements and specifying them formally for software systems with a focus on quality.
Business and Consulting Skills for IT Professionals (2-day short course): the adoption of a consultative approach is an important skill required for most ICT professionals who are often expected to provide guidance and advice to their customers.
Business, Strategy and IT: covers competitive strategy, performance management, innovation and uncertainty; preparing, justifying and evaluating business cases for IT investment and delivering value.
Business Process Improvement: applies proven methodologies of Lean Six Sigma to analyse and improve business processes including developing a buiness case to promote a change program vision.
Enterprise Architecture: helps align ICT with your organisation’s strategy, processes and information. You’ll learn the critical components and process involved in the governance of enterprise architectures.
Fundamentals of Agile in Practice (2-day short course): provides a practical overview of Agile practices covering story cards, walls and daily stand-ups.
Green Technology Strategies: demonstrates how organisations can use computers and telecommunications to maximise positive environmental benefits while minimising negative environmental impacts.
Information Security: covers governance, management of information, methods for developing strategies, responses to incidents and information risk management.
Introduction to Quality Standards: establish and implement quality standards to deliver consistent, safe and reliable products and services.
IT Service Delivery and Quality Management Systems (2-day short course): quality management systems and assurance standards are critical tools when used effectively to drive business process improvement and empower innovative operations.
IT Service Management: focuses on how to effectively deliver ICT services using process standards and frameworks such as ITIL and draws concepts from other related frameworks such as VaIIT™, CoBIT™ and ISO/IEC 20000.
Organisational Change Management Techniques for ICT Professionals (2-day short course): focuses on the development and implementation of Information Systems (IS) as a catalyst for, and a response to organisational change.
Project Management: gives you the confidence to manage various stages of a project, tackle the challenges and deliver on time.
Understanding the Skills Framework for the Information Age: grasp an in-depth understanding of SIFA; the world's most commonly used ICT skills definition framework, used by organisations in over 100 countries.