Agile in Practice – A Composite Approach (3 day Face to Face): A unique and practical perspective on Agility by combining formal (planned) lifecycles and processes together with the advantages of Agile practices.
Best practice principles of internal systems auditing (professional skills): Internal audits are an important tool for ensuring the management system is being implemented as intended, and that continuous improvement opportunities are identified and considered in the context of business objectives.
Business Analysis in Practice: For those interested in learning the BA techniques for eliciting requirements and specifying them formally for software systems, especially with a focus on quality. Hear from the instructor
Business & Consulting Skills for IT Professionals: The adoption of a consultative approach is an important skill required for most ICT professionals who today are more and more are being asked to provide guidance and advice to their customers. Hear from the instructor
Business, Strategy and ICT: covers competitive strategy, performance management, innovation and uncertainty preparing, justifying and evaluating business cases for ICT investment and delivering value.
Business Process Improvement (using Lean Six Sigma): shows you how to use proven methodologies to analyse business processes systematically, develop a solid business case, and prioritise initiatives to ensure maximum improvements are made to your business operations.
Enterprise Architecture: helps align ICT with your organisation’s strategy, processes and information. You’ll learn the critical components and process involved in the governance of enterprise architectures.
Fundamentals of Agile in Practice (2 day Face to Face): Provides a practical overview of Agile methods and Manifesto including a focus on Agile practices of story cards, walls and daily stand-ups.
Green Technology Strategies: demonstrates how organisations can use computers and telecommunications in a way that maximises positive environmental benefits and minimises negative environmental impacts.
Information Security: takes you on a journey through governance, management of information, methods for developing strategies and responses to incidents, and information risk management.
Introduction to Quality Standards: Establishing and implementing quality standards are the bedrock for delivering consistent, safe and reliable products and services that meet the intended need.
IT Service Delivery and Quality Management Systems: A quality management system and quality assurance standards are critical tools when used effectively to drive business process improvement and empower innovation within an organisation’s operations.
IT Service Management: explains how to deliver ICT services effectively using process standards and frameworks such as ITIL. Based on the current ITIL version 3, this subject also draws concepts from other related frameworks such as VALITTM, COBIT® and ISO/IEC 20000.
Organisational Change Management Techniques for IT Professionals: focuses on the development and implementation of Information Systems (IS) as both a catalyst for, and a response to organisational change. Hear from the instructor
Project Management: gives you the confidence to meet the toughest challenges, ensuring your project delivers what your organisation requires of it.
Understanding the Skills Framework for the Information Age: At both the individual and organisational level, SFIA provides a tool for identifying skills accurately, and developing plans to achieve desired future skills requirements.