ACS Member Hub Benefits
- Located in the vibrant technology and business precincts of Barangaroo in Sydney, Docklands in Melbourne, Fortitude Valley in Brisbane and Canberra, these spaces are centrally located for you to drop in to work from in-between meetings
- Fire up or charge your laptop or device in high tech enabled collaboration spaces while you’re on the move in-between meetings
- Grab a coffee, tea or water (still/sparkling) while you’re working from the various pods, desks or lounge areas in the multi-purpose collaboration zones
- Connect with other like-minded professionals and other ACS members while working from, or attending events
- Some members are eligible to bring guests or booking meeting rooms to host their guests *
ACS is proud to offer its members three unique Innovation Hubs that are exclusively available for ACS members to use when they are in the heart of Brisbane, Melbourne and Sydney. The three state-of-the-art facilities offer members a fully digitally enabled place where ICT professionals can come together to collaborate, innovate, create and demonstrate new products.
The Sydney Technology and Innovation Hub was officially opened on 12 April, 2018 by Federal Treasurer, the Hon. Scott Morrison MP, in the heart of Barangaroo. Housed in what is touted to be the best commercial building in Sydney, International Tower One is a 6-star Green Star-rated building. When using the Hub’s facilities, you will be contributing to an eco-friendly environment. International Towers is targeting carbon neutral status by diverting 80% of its operational waste from landfill, sending net zero waste to landfill by 2020 and recycling its water for reuse. ACS is proud to be an active supporter of these goals.
The Brisbane Technology and Innovation Hub sits within River City Labs, that became part of the ACS community in September 2018. Located on Brunswick Street, at the heart of Fortitude Valley Precinct, RCL empowers innovation by investing in the growth of the startup ecosystem. The space fosters collaboration by supporting key partnerships between entrepreneurs and industry leaders who are passionate about tackling new and exciting challenges.
The Melbourne Technology and Innovation Hub was officially opened on 25 July, 2019 by the Hon. Jane Garrett MP, Victoria’s Parliamentary Secretary for Jobs. It is a modern, digitally enabled facility that houses the ACS VIC branch and is a key driver of partnerships for Victoria’s growing ICT community. Located at 839 Collins Street, the Melbourne Hub uses only natural cleaning products and hand soaps proudly supplied by an indigenous supplier. The space has sweeping views of the Yarra River and has a premium rooftop access with excellent public transport connectivity that captures the spirit of innovative ideas coming to life.
The ACS Canberra Hub is the meeting place for Canberra’s technology community. Officially opened in December 2023 by Chris Steel MLA, ACT Minister for Skills, and Special Minister of State (Digital & Data). The Canberra Hub is located at Level 5, 64 Northbourne Avenue and is centrally located for members and visitors to take advantage of public transport. With a multi-functional space, the Hub serves the Canberra community as a venue for grass-roots tech meet up groups, a collaboration space, and a place for tech professionals to meet and network.
Our Hubs are open weekdays, excluding public holidays, to ACS members from 9:00 am to 5:00 pm.
ELIGIBILITY AND ACCESS
Professional Partner Program (PPP) members, please contact your account manager to arrange Hub access.
All other ACS members can arrange access by showing their digital membership card at the concierge (to access your digital membership card please login to the member portal)
*Eligibility Criteria
Only certain members are eligible to book a meeting room as follows:
| Level | Hub Access | Guest Access | Wi-Fi* | Meeting Rooms* | Printing* |
|---|---|---|---|---|---|
| Bronze | Yes | +1 | Yes | N/A | N/A |
| Silver | Yes | +2 | Yes | Limited | Limited |
| Gold | Yes | +3 | Yes | Yes | Yes |
Limitations apply to Silver level bookings of meeting rooms (maximum of 2 hours per month) and printing (maximum 10 pages per day). All member levels are subject to monitoring and an 'acceptable' or 'fair' level of use, so as to not monopolise the services or disadvantage fellow ACS Members.
Membership types explained:
| Bronze Members | Members, Senior Members, Honorary Members, Associate Members, Skills Applicants, Honorary Fellows, Professional Year Members, Students & Subscribers |
| Silver Members | Fellows, Certified Technologists & Certified Professionals |
|---|---|
| Gold Members | Elected Members, Honorary Life Members, Past Presidents |
If you would like to know how you can increase your membership level – please contact our Member Services Team: Tel: +61 (02) 9299 3666 or Email: member.services@acs.org.au
MELBOURNE & SYDNEY
Show your current ACS digital membership card (to access your digital membership card please login to the member portal) to the concierge staff at the ground floor lobby where you will be issued with an access card.
Use the issued access card to pass through the security gates – the specific lift to take will then be confirmed audibly and on the gate’s LED panel too.
BRISBANE
Show your current ACS digital membership card (to access your digital membership card please login to the member portal) to the RCL reception staff, on Level 3 of the precinct where you will be provided access. There is no open access to level 3, please alight at level 2 and take the stairs beside the stadium to level 3.
CANBERRA
When you arrive, please take the lift to Level 5 and head straight on into Suite 3.
*If your membership card has expired, please contact member.services@acs.org.au
MELBOURNE & SYDNEY
Email one of the Hub Teams at melbourne.hubteam@acs.org.au (Melbourne), or sydney.hubteam@acs.org.au (Sydney):
Include your full name, Membership Type and Number, email address and mobile number.
Indicate your guest(s) full name, email address, mobile number, and time of expected arrival.
Our Hub Team will register your guest with the building’s concierge team. Just let your guest know to go to concierge desk on the ground floor lobby to collect their access pass upon arrival.
*Friendly Reminder:
Sydney guest(s) please return your access card(s) to the repositories on the ground floor lobby in Sydney.
Melbourne guest(s) please return your access card(s) to the ACS Concierge desk on level 14, please use the push to exit button at the turnstile gates to exit the building,
BRISBANE
- Email the Hub Team at acs.qld@acs.org.au:
- Include your full name, Membership Type and Number, email address and mobile number.
- Indicate your guest(s) full name, email address, mobile number and time of expected arrival.
Our Hub Team will register your guest.
CANBERRA
- Email the Hub Team at acs.canb@acs.org.au:
- Include your full name, Membership Type and Number, email address and mobile number.
- Indicate your guest(s) full name, email address, mobile number and time of expected arrival.
Our Hub Team will register your guest.
Individual members can complete the Meeting Room Booking Form for our Sydney, Melbourne, Brisbane and Canberra Hubs:
Providing your full name, Membership Type & Number, email address and mobile number
Together with the date, time, duration and expected number of guests for your meeting
Our Hub Teams will send you a confirmation email confirming the booking and the applicable meeting room number
Remember you still need to have any guests who are attending your meeting registered with Concierge via sydney.hubteam@acs.org.au (Sydney), melbourne.hubteam@acs.org.au (Melbourne) acs.qld@acs.org.au (Brisbane) acs.canb@acs.org.au (Canberra).
Meeting Room Bookings will depend on availability & eligibility.
Meeting room bookings are subject to our fair use policy.
The standard covid-19 precautions should be taken when visiting the hubs such as hand hygiene & social distancing where possible.
Professional Partner Program (PPP) members, please contact your account manager to arrange meeting room and Hub access. Please remember to provide details of the guest(s) who are attending your meeting as they will need to be registered with the concierge.
Our friendly staff and Hub teams are here to help. Please look out for them in the Hubs or email us at sydney.hubteam@acs.org.au (Sydney), melbourne.hubteam@acs.org.au (Melbourne) acs.qld@acs.org.au (Brisbane) acs.canb@acs.org.au (Canberra).
The dress code at the Hub is ‘business casual’, which essentially means a more relaxed, yet professional dress code.
- FAIR USE POLICY: The Hubs are for ACS members to use strictly in accordance with the specific access their membership provides them. So as not to impact other members’ use of the Hubs, we reserve the right to restrict access if you exceed your usage rights. ACS members can use River City Labs (RCL) for a maximum of 2-days per calendar month ( non-acccumulative) with no hourly cap. Gold members with ‘unlimited’ usage rights: please note usage is monitored and an 'acceptable' or 'fair' level of use policy applies so as not to disadvantage your fellow members.
- By using our facilities you and your guests agree to be bound by any terms and conditions contained herein or published from time to time, including via signage. You can read through the terms when you sign in.
- Any guest or access passes issued are the property of ACS and must only be used by the guest to whom they are registered and must be returned at the end of each visit or on demand, otherwise the card will be cancelled and a $50.00 replacement fee will be charged to the host member.
- In the event of loss, theft or unauthorised use of any issued access pass issued to you or your guest(s) it is your responsibility to immediately advise ACS via email (acs.qld@acs.org.au, melbourne.hubteam@acs.org, or sydney.hubteam@acs.org.au) of such loss so that the access pass may be cancelled.
- When visiting our facilities, please dispose of your waste in accordance with the signage posted to assist us in maintaining our recycling goals. Please also assist in keeping our spaces clean and tidy by placing any used crockery, cups, glasses or dishes in the dishwashers provided.
- We have trained first aid members on staff as well as first aid kits and a defibrillator. Please ask any ACS staff member for help if anyone is in need of assistance.
- We have trained emergency wardens on staff to support you in the event of an emergency. Please follow their instructions at all times.
- If you see an incident or perceive a hazard, please tell an ACS staff member or report it to: acs.qld@acs.org.au (Brisbane), melbourne.hubteam@acs.org (Melbourne), or sydney.hubteam@acs.org.au (Sydney)
- Please note: no bicycles, gym or cyclewear are to be brought through or worn within the Hubs.
- ACS and the Technology and Innovation Hubs are non-smoking environments.
- In the instance of an outbreak, ACS reserves the right to immediately close access to the Hubs to ensure the protection of our staff, volunteers and members.