The ACS Complaint Procedure
Transparency is key to our professionalism. The ACS Complaint Procedure ensures members are accountable for their behaviour and professional service delivery.
Anyone can lodge a complaint against an ACS member – you can do so by submitting a written complaint using the prescribed Complaint Summary Form in the ACS’ Complaint Procedure, at the link below, ensure all:
- sections of the Complaint Summary Form are completed
- requested evidence supporting the complaint is enclosed
A substantiated complaint is referred to ACS’ Disciplinary Committee for resolution that can include sanctions. In some circumstances a member can appeal a Disciplinary Committee decision.
Let us know if you have questions, suggestions or feedback regarding the complaint or disciplinary processes, please email email@example.com