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Demand and Impacts on Tech and Digital Skills


This 2021 white paper examines the current state of tech and digital skills in Australia, offering offers insights based on ACS Tech and Digital Skills Survey 2020 data. The paper highlights the continuing demand for ICT/technology workers and skills, reflecting the importance of digital technologies for Australia's economy, and how the COVID-19 pandemic led to significant increases in e-commerce, online learning, and remote work.


The white paper presents of 90 tech and digital job roles and their top five skills. It also discusses the potential effects of automation and augmentation on technology roles and careers. The analysis aligns with the internationally recognised SFIA (Skills Framework for the Information Age) to ensure the robustness of the data and skills commentary provided by ACS.