More about this report
Smart services deliver in the ability to create locally optimised or individually personalised services based on personal preference, as well as an understanding of the wider network of users and providers. But the data sharing required to provide these services comes with a wide range of challenges, broadly categorised as: data format and meaning; legal obligations; privacy; data security; and concerns about unintended consequences of data sharing. This creates the need to develop sharing frameworks that address technical challenges, embed regulatory frameworks, and anticipate and address concerns as to fairness and equity of outcomes to maintain the trust of consumers and citizens.
A data taskforce has been created to address the overarching challenge of developing ethical and privacy-preserving frameworks that support automated data sharing to facilitate the creation and deployment of smart services. This framework will seek to address technical, regulatory, and authorising frameworks. The intention is to identify, adopt, adapt, or develop frameworks for data governance, privacy protection, and practical data sharing that facilitates smart service creation and cross-jurisdictional data sharing between governments. The approach is to identify best practice where it is known to exist; consider existing models in an Australian privacy and cultural context; or identify ‘whitespace’ opportunities to develop frameworks for Australia.