By completing this course, learners will be able to:
Explain key generative AI concepts and how they apply in professional work
Use structured prompting techniques to improve AI-generated outputs
Evaluate AI outputs for accuracy, usefulness, bias and risk
Apply AI to support brainstorming, planning and workplace problem-solving
Use AI to improve workplace communication, summaries and presentations
Use AI to support simple data interpretation, measurement and reporting
Identify responsible and ethical considerations when using AI at work
Build a practical AI toolkit that can be adapted to their own workplace context
4–5 hours per week over six weeks
Weekly live online sessions with an experienced industry professional
Interactive Q&A and facilitated discussion
Online video content and knowledge checks
Practical workplace activities that support development of an AI toolkit
This course is designed for ACS members and professionals who want to apply generative AI in practical workplace contexts and use AI more confidently, critically and responsibly.
It is suitable for professionals who are already experimenting with AI tools, or who are expected to work with AI-enabled systems, processes or outputs as part of their role.
Learners may work across areas such as project support, business analysis, consulting, learning and development, operations, product and service teams, digital transformation, administration, or technology-adjacent roles.
The course does not assume advanced technical knowledge, coding experience or prior AI expertise.
Any questions about the program, email [email protected]
Valid ACS membership is required at enrolment and must be maintained for the duration of the course.