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Enhancing the user experience for ACS members - Digital Business Strategy update

Thursday, 11 Aug 2016

ACS' investment in our digital business strategy is seeking to transform from our existing web presence to a complete customer-centric online engagement experience.  We are focused on providing personalisation and customisation as the strategy rolls-out.

To maximise the return on investment for members, we are also committed to an agile approach and will release new functionality as and when it becomes available.  We'll seek your feedback and fine tune upon release, all the while focused on the release road map of additional functionality.

The first step will be a mobile friendly homepage which will be your gateway to a vastly improved MyACS, where your digital products and services will be available.

In keeping with contemporary online security practices, you will be using your email address instead of your membership number to access the member features of the ACS website. There are many benefits in using your email address as your login instead of your membership number, which include:

*    Your email address is a unique identifier that's easy to remember
*    In the event you forget your password it will be easier to reset

When you first login to the new website you will be asked to provide your Member ID and your old password. You will then be required to provide your preferred email address and answer to a security question.
Upon completion of this process, you will receive an email containing a link and instructions to authorize the new login.

As we get closer to the launch at the beginning of September you will be provided with more detailed information.

For further information and background details on the project, please click here.

If you have any questions please email [email protected], and we look forward to seeing you on the new site!

The ACS Digital Business Transformation Project Team