The Future of Australia’s Payments Infrastructure
In conversation with May Lam, CIO, Australian Payments Plus, join us for our November NSW Branch Forum.
About this event
Australian Payments Plus (AP+) sits at the heart of the nation’s financial infrastructure, connecting millions of Australians every day through secure and reliable payment systems. At the forefront of this work is May Lam, Chief Information Officer, who leads AP+’s technology strategy spanning engineering, data management, cybersecurity, and cloud infrastructure.
In this session, May will share insights about:
- AP+ and its Critical Infrastructure Role: How AP+ underpins Australia's financial ecosystem and why payments infrastructure is considered critical to the nation's stability
- Technology Sovereignty and National Resilience: Balancing global innovation with local control and trust, and strategies for building resilient systems
- Building a Future-Ready Technology Strategy: AP+’s approach and the role of innovation in ensuring payments infrastructure remains competitive and secure.
- Leadership in Transformation: Lessons from 25 years of leading in technology, banking, fintech, and consulting.
- Looking Ahead: The Future of Payments in Australia
Join us for this important conversation on how technology, resilience, and strategic leadership are shaping the future of Australia’s payments landscape.
Speakers
May Lam is the Chief Information Officer at Australian Payments Plus (AP+), based in Sydney.
She also serves as:
• Chair of the Advisory Board at Emerging Payments Association Asia (EPAA)
• Governing Council Member of Hedera
• CPMI API Expert Panel Member advising G20 Leaders on Cross-Border Payments API Harmonisation.
May has 25+ years of technology leadership and business transformation experience across Banking, Financial Services, Payments, Fintech, and the Public Sector in Australia, Greater China, and APAC.
Her expertise includes deep payments knowledge, cross-border ecosystems, enterprise agility, product/service innovation, B2B2C strategy, program delivery, and governance. She is passionate about delivering measurable outcomes, cultivating future leaders, and amplifying social responsibility.
Previously, May was Partner at EY Technology Consulting (Payments Leader APAC, Fintech Leader Oceania), CIO of Assembly Payments, CCO of mx51, IT Director at Transport for NSW, and Head of Technology at AMP Bank.
Event Location
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