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ACS Masterclass: Effective Business Communication in Technical Fields

This introductory course is specifically designed to bridge this gap faced by IT executives and equip them to convey complex information in a clear and concise manner, tailored to the audience.

Event Start: Tue 08 Jun 09:00 AM AEST
Event Finish: Tue 08 Jun 10:00 AM AEST


Registration End Date: Mon 07 Jun 02:00 PM

<p>Specialists in technical fields face the challenge of communicating to those from nontechnical backgrounds. Communication plays a critical role in their ability to influence the broader organisation, key stakeholders outside of their direct team and the Board as well as associated Advisory Committees. Yet few companies provide training in business writing including the most regular business communication - email. This means that there is often a significant gap in understanding between IT and Senior executives within the organisation.<br><br>In this this <b>2 part virtual series</b>, facilitator, Hellen Henderson will go through effective business communication to equip participants with the skills for:<br>- <b>Effective Email Communications:</b> for participants to identify ways in which they can consistently write clear, concise emails tailored to the recipients with cut through that builds and strengthens relationships.<br>- <b>High Quality Report &amp; Business Writing:</b> for participants to understand common errors and learn ways in which to edit their writing to ensure it is tailored to the audience’s needs and consistently delivers the desired outcome.<br><br><b>Session 1:</b> Tuesday 8 June<br><b>Session 2: </b>Thursday 17 June<br><br><img alt="User-added image" src=";oid=00D90000000o5NE&amp;lastMod=1620279026000"></img></p> <u><b>Professional Year students please note, this event will not contribute to your Professional Year course requirements</b></u><br> 


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Helen Henderson

Helen Henderson

Helen Henderson (MAICD) has provided counsel on strategic communications for over 20 years to CEOs and senior management at listed and private companies through to small NFPs. Qualified with a Bachelor of Economics and an MBA coupled with her extensive experience in corporate transformations, she specialises in the provision of strategic communications counsel, the development and facilitation of bespoke Leadership Team workshops and senior executive communications training programs - with a commercial focus that delivers results. Based on client demand, Helen established Board Impact, to bridge the gap in understanding between IT executives and Boards. Working in consultation with Board directors and in partnership with a range of experts from a variety of fields, she draws on the latest industry thinking to maintain high standards of professional development training and on-going business relevance.

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ACS Masterclass: Effective Business Communication in Technical Fields

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  • Event Start:
    Tue 08 Jun 09:00 AM AEST

    Event Finish:
    Tue 08 Jun 10:00 AM AEST
  • event price

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Event Terms and Conditions


  • Payment in full is required the time of booking in order for the registration to be valid.
  • To avoid disappointment, ensure you pay for your booking(s) before the registration closing date. Anyone that has not received a confirmation email will not be on the event attendance list and therefore will not be admitted to the event.
  • Online registration ends at the time stated on the event registration page.

Cancellation and Refund

All cancellations must be processed through the website, a refund will only be considered if it is at least 3 working days prior to the event.


  • ACS reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard and members are updated with changes.
  • All dietary requirements are considered, however we cannot guarantee a 100% allergen free environment.
  • ACS reserves the right to prohibit entry or eject any person from an ACS event based on behaviour deemed inappropriate by ACS staff, its agents and/or others working under its authority.
  • Filming or streaming by attendees is not permitted. If an attendee is found to be doing so they will be asked to leave the event immediately and further action may be taken.
  • Photography and/or filming may take place during this event, by accepting these terms you consent to this. Please let a member of ACS know if you do not want your picture taken.

COVID-19 Event Attendance Compliance

By registering to attend an ACS in person event you are agreeing to the below terms and conditions

  • If an attendee is displaying flu or cold like symptoms in the days leading up to the event and therefore is not able to attend, ACS will refund the registration fee.
  • If an attendee comes to an event and is displaying flu or cold like symptoms they will be asked to leave
  • We ask all ACS members to respect the social distancing guidelines, if an attendee repeatedly disregards these guidelines, they may be asked to leave
  • ACS reserves the right to cancel the event within 24 hours' notice if either the speaker or the event host has advised us that they are exhibiting flu or cold like symptoms
  • All attendees must provide a valid phone number and email address to be contacted on if there is reason to notify about a possible COVID-19 exposure

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