Skip to main content
Cookies Policy
Detailed information on the use of cookies on this website is provided in our Privacy Policy. By closing this message and proceeding, you consent to our use of cookies in accordance with our Cookies Policy.
x

We have implemented new login procedure. Learn More

  • CONTACT US
  • icon-facebook
  • icon-linkedin
  • icon-twitter

ACS Webinar: AI Assistants

How to take your business to the next level

Event Start: Thu 27 Feb 01:00 PM AEDT
Event Finish: Thu 27 Feb 02:00 PM AEDT

Completed

Registration End Date: Mon 24 Feb 05:00 PM


Artificially Intelligent Virtual assistants have made their way into a multitude of use cases in the customer service and automation domains. <br><br>With over 50% of Customer Service Departments lacking the technology to provide automated personalised responses, those who have made their forays into this technology are reaping the rewards.<br> <br><b>In this session we will delve into:</b> <ol><li>What is working in the world of conversational assistants?</li><li>How are the use cases shaping up and how successful are they really?</li><li>Live chat meets automation or automation meets live chat?</li><li>Scaling, Content Management and test automation for NLP. </li><li>Being Data ready for Virtual Assistants.</li><li>The realities (or not) of automated learning in Virtual Assistants.</li><li>Approaching conversation design/ UX</li><li>How can you get started? (customers, partners, AI practices)</li></ol>

Contact Details

Share this event:

CPD HOURS

1

SKILL

Specialist advice (TECH) -> Level 5

Speaker

Lisa Bouari

Lisa Bouari

Lisa Bouari is an Executive Director and Owner of OutThought, a company that delivers AI Assistants and natural language processing-based systems to clients in the commercial and public sectors.

With over 15 years of experience in the design and execution of machine learning, business analytics, and cognitive computing solutions, she has been twice awarded Architect of the year in Asia Pacific by IBM for outstanding achievements and was most recently awarded ARN 2018 Women in ICT Innovator of the year.

As a regular advisor to the C-Suite, Technology Panellist and Conference Chair, her company was recently shortlisted for the 2018 CIO Magazine Top 10 AI Technology Solution Providers. Lisa is passionate and real when it comes to whats possible (and whats not) with AI and enjoys learning from the successes and failures that these new, often overhyped technologies bring to the market.

Show More
ACS Webinar: AI Assistants
Completed

  • where

  • Link will be posted 2 hours before the event commences

  • when

  • Event Start:
    Thu 27 Feb 01:00 PM AEDT

    Event Finish:
    Thu 27 Feb 02:00 PM AEDT

  • event price

    • -

Recommended Events

Beyond the Firewall: Igniting Pathways to a Career in Cyber Security

Beyond the Firewall: Igniting Pathways to a Career in Cyber Security

Mon, 22 Apr, 05:00 PM
66 on Ernest Restaurant, TAFE Queensland South Bank, South Brisbane, QLD

Empowering the next generation of leaders in ICT

Empowering the next generation of leaders in ICT

Mon, 22 Apr, 07:30 AM

How to use your ACS Membership

How to use your ACS Membership

Speaker(s): Holly Bretherton (Speaker)

Tue, 23 Apr, 12:00 PM
QLD

Frontline Story: Cyber Incident Response (Online)

Frontline Story: Cyber Incident Response (Online)

Speaker(s): Stephanie Luhrs (Speaker)

Wed, 24 Apr, 05:00 PM
Webinar, SA

CPD Hours - 2

Fostering Stakeholder Relationships

Fostering Stakeholder Relationships

Speaker(s): Darian Eckersley (Speaker)

Tue, 30 Apr, 02:00 AM

CPD Hours - 1

ACS Migration Pathway - Applicant Briefing Webinar Series (1 May)

ACS Migration Pathway - Applicant Briefing Webinar Series (1 May)

Wed, 1 May, 07:00 AM

Branch Forum: Mastering Your Money - Tax Strategies and Saving Tips for ICT professionals.

Branch Forum: Mastering Your Money - Tax Strategies and Saving Tips for ICT professionals.

Speaker(s): Harry Hoang (Speaker)

Tue, 7 May, 05:30 PM
ACS Canberra Hub (Entrance via Bunda St, Defence Force Recruiting and Bupa Dental Canberra Building), Canberra, ACT

CPD Hours - 2

Branch Forum: Mastering Your Money - Tax Strategies and Saving Tips for ICT professionals.

Branch Forum: Mastering Your Money - Tax Strategies and Saving Tips for ICT professionals.

Speaker(s): Harry Hoang (Speaker)

Tue, 7 May, 06:00 PM
Virtual, Canberra, ACT

CPD Hours - 1

ACS MSA Portal - Agent Onboarding Session [VIRTUAL]

ACS MSA Portal - Agent Onboarding Session [VIRTUAL]

Wed, 8 May, 06:00 AM

Unveiling the Path to Internship & Graduation Programs

Unveiling the Path to Internship & Graduation Programs

Speaker(s): Kimberly Valenny (Panellist), Claudia McPherson (Panellist), Himath Ratnayake (Panellist), Olivia Zhou (MC), Nathalie Lafaille (Panellist), Alannah Grech (Speaker)

Wed, 8 May, 05:00 PM
Stair Stadium, The Precinct, TC Beirne Building, Fortitude Valley, QLD

CPD Hours - 2

Event Terms and Conditions

Disclaimer

  • ACS reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard and members are updated with changes.
  • All dietary requirements are considered, however we cannot guarantee a 100% allergen free environment.
  • ACS reserves the right to prohibit entry or eject any person from an ACS event based on behaviour deemed inappropriate by ACS staff, its agents and/or others working under its authority.
  • Filming or streaming by attendees is not permitted. If an attendee is found to be doing so they will be asked to leave the event immediately and further action may be taken.
  • Photography and/or filming may take place during this event, by accepting these terms you consent to this. Please let a member of ACS know if you do not want your picture taken.

COVID-19 Event Attendance Compliance

By registering to attend an ACS in person event you are agreeing to the below terms and conditions

  • If an attendee is displaying flu or cold like symptoms in the days leading up to the event and therefore is not able to attend, ACS will refund the registration fee.
  • If an attendee comes to an event and is displaying flu or cold like symptoms they will be asked to leave
  • We ask all ACS members to respect the social distancing guidelines, if an attendee repeatedly disregards these guidelines, they may be asked to leave
  • ACS reserves the right to cancel the event within 24 hours' notice if either the speaker or the event host has advised us that they are exhibiting flu or cold like symptoms
  • All attendees must provide a valid phone number and email address to be contacted on if there is reason to notify about a possible COVID-19 exposure

Personal information collection notice

By registering for this event, you are providing personal information to the Australian Computer Society. In accordance with the ACS Privacy Policy, ACS collects personal information through registrations and attendances at its events for the purposes of:

  • organising and providing the various professional development events held by the ACS (including for example, courses, conferences, seminars, workshops, launches);
  • processing and managing event registrations (including catering for dietary requirements);
  • maintaining event attendance records;
  • contacting registered event guests with information in regard to the event and seeking post-event feedback;
  • communicating with you to in relation to future events or ACS products, courses, services, promotions or other products or services that ACS reasonably thinks may be of interest to attendees;
  • processing and responding to attendee inquiries; and
  • conducting research to improve its events and better understanding needs. 

If the required information is not provided, we or any involved third parties, may not be able to respond to you, update you, or provide appropriate services or events to you.

We may obtain personal information directly from you or from someone who registers for the event on your behalf. If you provide us with personal information about another person, you must do so only with their consent and agree to make them aware of this privacy notice.

ACS may share your personal information with third parties for the collection purposes noted above or as set out in our Privacy Policy, where it is reasonably necessary for, or directly related to, one or more of our activities, or required by law.

When you register to participate in an overseas event, we may send personal information we collect overseas.

See our Privacy Policy at https://www.acs.org.au/privacy-policy.html for more information about our privacy practices.