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Free Webinar: Keeping Your Cool in a Support Center: How to Effectively Deal with Burnout

Tuesday, 09 Jun 2015

Rich Gallagher

Psychotherapist Rich Gallagher, LMFT, is a former customer support representative and executive. Join him for a free webinar as he teaches some fundamental skills you can use to make your support center a stress-free zone.


Sign up for this live webinar to learn:

  • The mental game of customer support: How your inner monologue – what psychologists call “self-talk” — can change how you feel in front of customers
  • How to handle your toughest transactions: Prepare yourself for tense deals with proven techniques for calming people
  • Tips for building a stress-free support team: What support managers can do for their team’s emotional well-being

Topic:
Keeping Your Cool in a Support Center: How to Effectively Deal with Burnout
Date:
Thursday 11 June, 2015
Time:
1 PM Australian EST
Speaker:   
Rich Gallagher, Author, Customer Service Survival Kit


To register for this free webinar, click here.