Psychotherapist Rich Gallagher, LMFT, is a former customer support representative and executive. Join him for a free webinar as he teaches some fundamental skills you can use to make your support center a stress-free zone.
Sign up for this live webinar to learn:
- The mental game of customer support: How your inner monologue – what psychologists call “self-talk” — can change how you feel in front of customers
- How to handle your toughest transactions: Prepare yourself for tense deals with proven techniques for calming people
- Tips for building a stress-free support team: What support managers can do for their team’s emotional well-being
|Topic:||Keeping Your Cool in a Support Center: How to Effectively Deal with Burnout|
|Date:||Thursday 11 June, 2015|
|Time:||1 PM Australian EST|
|Speaker: ||Rich Gallagher, Author, Customer Service Survival Kit|
To register for this free webinar, click here.