Business systems availability is taken for granted. We all expect uninterrupted access in this digital age of ‘the internet of things’.
But systems do fail and it is at those challenging times that the criticality of those technology systems is exposed. System failure leads to compounding complexity. The business is screaming, contact centres are flooded with calls and tensions can overcome even the most advanced of technology teams. Solutions are eventually found, but at what cost? Has adequate time been given to share, learn and innovate from these technology moments of crisis?
This talk shares insights from a series of critical situations; how technology managers reacted to understanding the big picture and how they took back control, maintained it and used the situation to their advantage.
|Date:||Wednesday 1 April, 2015|
|Time:||5:45pm registration for a 6:00pm start|
|Venue:||Telstra Conference Centre, Melbourne CBD|
For more information and to register, click here.