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ACS Week in Review: July 4, 2014

Friday, 04 Jul 2014

Tech issue plague online tax returns

The Tax Office has been hit by a technical issue which prevents people lodging tax returns and accessing other essential government services online.

The issue is related to this year's mandatory requirement for taxpayers to use a myGov login when lodging returns online. The myGov site is a portal the federal government created as a single log-in for all its services.

"We are working with myGov to fix error 5077 in etax," the Tax Office said on its website on Thursday. "We recommend waiting and trying again in a few hours, as too many attempts will lock you out. We appreciate your patience. We will post updates through our Twitter page."

The issues appeared to surface on Wednesday, when both the Tax Office and the Department of Human Service, which runs myGov, acknowledged the matter on their Facebook pages.

Auditor puts big IT projects on notice

The Australian National Audit Office (ANAO) has placed some of Canberra’s biggest and most controversial technology initiatives on its list of potential new targets for 2014-15.

While none of the audits are guaranteed – the ANAO said roughly one-third of the 150 government schemes it has singled out for scrutiny will actually result in a report – agencies will need to be prepared for the possibility of review.

Within the ANAO’s sights are the ways in which the nation’s law enforcement and intelligence agencies obtain permission to intercept telecommunications data  - a result of a rapid increase in the rate of authorisations, which have jumped from 188,748 in 2007–08 to 330,640 in 2012–13.

Women’s focus paying dividends

THE move by National Australia Bank to address the gender imbalance within technology circles is starting to bear fruit with three women promoted to senior roles.

NAB has about 550 women in all permanent technology-related roles, an average of about 30 per cent of the total IT workforce at the bank. The figure drops to about 20 per cent moving up the ranks.

According to the Australian Computer Society, about 28 per cent of all IT and communications workers in Australia are women. This includes those in occupations such as graphics, web design, telecommunications, software programming, sales and marketing.