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ACS Short Courses: Change Management & Business Consulting

Friday, 11 Apr 2014

Organisation Change Management (Business Change SFIA 5)

Course Content

The Organisational Change Management course focuses on the development and implementation of Information Systems (IS) as both a catalyst for, and a response to organisational change.

Topics discussed include: the need for effective change management, the relationship between IS and change, how to build successful project teams, various personality assessment models and the change management process.

 Learning outcomes

   •     The issues involved in engaging stakeholders and building successful IS teams.
   •     The reciprocal relationship between the IS function and organisational change.
   •     A range of change management theories and models.
   •     The interpersonal relationships in the role of an effective IS practitioner.
   •     The importance of communication in effecting change.
   •     The basics of personality type as an influencer of individual behaviour.
 

When:  Monday 5 to Tuesday 6 May 2014
Where: TBA
Time: 9:00AM - 5:00PM
Cost: ACS Members     $1250.00   (Inc. GST)
Non-Members     $1650.00   (Inc. GST)
CP Hours: 14
More information: Contact Professional Development on 02 9299 3666 or professional.development@acs.org.au or register now.



Business and Consulting Skills (Strategy and Architecture SFIA 5)

Course Content

This course will provide you with an understanding of the scope of consultancy and the attributes and skills needed for consultancy. It will also provide you with an understanding of the consultancy process and the requirements to operate as an internal or external consultant.

Learning outcomes
                
  •     The scope of consultancy and the attributes and skills needed.
  •     The development of important interpersonal skills.
  •     The definition and explanation of the steps in the consultancy process.
  •     The customer service techniques as they apply to consultancy.
  •     The importance of a business focus when undertaking IT consultancy.
  •     The differences between an internal and external consultant.


When:  Tuesday 20 to Wednesday 21 May 2014
Where: TBA
Time: 9:00AM - 5:00PM
Cost: ACS Members     $1250.00   (Inc. GST)
Non-Members     $1650.00   (Inc. GST)
CP Hours: 14
More information: Contact Professional Development on 02 9299 3666 or professional.development@acs.org.au or register now.