Skip to main content
Cookies Policy
Detailed information on the use of cookies on this website is provided in our Privacy Policy. By closing this message and proceeding, you consent to our use of cookies in accordance with our Cookies Policy.

Cynefin and Sense-Making - Four Day Training Programme with Dave Snowden

Friday, 24 Jan 2014


The theory and practice of managing complexity for resilience.

15% Discount for ACS Members, use promotional code 2014-ACS-15

10 February – 13 February 2014, 9:00am – 5:00pm, Vibe Hotel, 111 Goulburn Street, Sydney

Download pdf brochure here.

The context
Never has there been a greater need to manage more things with fewer resources. To create organisations that are resilient under conditions of uncertainty requires new ways of thinking and acting. Those who stay within the safety of the old paradigm sooner or later fail.

Why complexity? Why Cynefin?
Complexity theory, which emerged from the natural sciences over the last few decades, provides a scientific framework to understand an organisation's interactions as a complex ecology in which the emergence of beneficial patterns is managed rather than engineered as a solution.

Cynefin is one of the leading frameworks in complexity theory, winning awards from the Academy of Management as well as a feature on the cover of the Harvard Business Review in November 2007.

What will I learn?
Aside from a range of practical methods that are supported by documentation and examples, you will gain insight into a range of scientific disciplines and their applications. Basic heuristics – rules of thumb – to help you cope with the unanticipated are a key element of the programme, as are teaching stories, extended discussions and exercises.

Event Facilitators

Dave Snowden, Founder and Chief Scientific Officer
Dave is a popular and passionate keynote speaker on complexity, knowledge management, and decision-support, and is well known for his pragmatic cynicism and iconoclastic style. He is an international authority on the application of complexity theory to organisations, strategy, and decision support and has written articles and scholarly works on leadership, knowledge management, strategic thinking, strategic planning, conflict resolution, weak signal detection and organisational development.

Dave is the originator of the Cynefin framework, and continues to apply and evolve its use as a practical application of complexity theory to management science. He holds an MBA from Middlesex University, and a BA in Philosophy from Lancaster University. 

Zhen Goh
Zhen is a Senior Consultant with Cognitive Edge. She has been a part of the CE team since 2010, and has run projects for many clients - in different industries from government, to corporate, to non-profit and development and aid.  She also contributes to developing the company’s open-source methods. She has close to 10 years of experience in research and was trained as a Sociologist with a M.Soc.Sc. in Sociology and Anthropology, and a B.A. in Sociology.

For more information go to