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May Branch Forum: Head in the Clouds - Challenges and Opportunities for IT Professionals

Thursday, 11 Apr 2013

The advent of disruptive cloud technologies is dramatically changing the environment that IT Professionals operate within.

This talk will focus on how the move to cloud translates in to personal and organisation risks and opportunities for the IT professional.

It will provide a perspective on how IT professionals can mitigate risks to themselves and their clients and maximise the opportunities for a rewarding career in enabling the business outcomes for their organisations.

Presenter: Max Lipovetsky
Max Lipovetsky

Max Lipovetsky is the co-founder and Chief Technology Officer of Global Speech Networks (GSN), an Australian hosted contact centre technology service provider. Based in Melbourne, Max is responsible for product architecture, implementation and operations.

In the 15 years prior to GSN, Max was involved in technical and technical management roles within a number of telecommunications and IT services organizations. It was during this time that Max co-founded GSN with Nick Rodda, Managing Director of GSN. Max’s technical experience has resulted in GSN pioneering hosted virtual contact centre solutions including fully integrated IVR, speech recognition, performance management and call recording technologies.

About GSN:

Established in 2001 as a SaaS provider Global Speech Networks has a long history in driving adoption of SaaS technologies across the Contact Centre industry.

Recognised through a number of awards and most importantly through sales and delivery success, GSN has established itself as an organisation with a clear  vision on the direction of the computing environment.

Venue: Telstra Theatrette, Telstra Conference Centre - Level 1, 242 Exhibition St, Melbourne
Date: Wednesday 1 May 2013
Time: 5:45pm for a 6:00pm start

For more information and to register, please click here.