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2 Day PD Course: Best Practice IT Governance ISO 38500

Friday, 14 Mar 2014

The Victorian Government ICT Strategy announced on 12 February 2013 could not be clearer: Agencies will adopt best practice governance standards such as the international standard for corporate governance of information technology (ISO 38500).

Government employee in business and ICT roles who make decisions about the use and supply of ICT, consultants who helps agencies plan and build new capability (including for governance and management of ICT), ICT supplier to government, and entrepreneurs focusing on opportunities arising from the government’s plan to remodel the fundamentals of government service delivery, all need to understand what ISO 38500 says, and how to use it.

ISO 38500 is dense and compact.  During this class you will discover the immense depth and power of the standard, which defines principles for governance rather than rigid processes and inflexible structures.

Victoria’s ICT Strategy calls for new ways of engaging with citizens; new ways of organising and conducting government business and service delivery; and new ways of planning and delivering ICT solutions.  It requires sustained high performance in delivery of ICT-enabled change.  It positions effective governance as a critical capability to enable such change to be delivered.

This class will give you a deep appreciation of the key concepts in ISO 38500 and the behaviours and capabilities essential to effective governance and successful use of ICT.  You will acquire essential foundation knowledge to begin applying the standard in all aspects of planning and controlling the use and delivery of ICT.  You will explore in detail the concepts presented in the Introduction, the governance model and the six principles for good governance of ICT.   You will see how to apply ISO 38500 when developing business and IT strategy, preparing plans, implementing new capabilities and in routine conduct of business activities that depend on ICT.

Your new insight will help you:

  • Allocate responsibility for ICT, across both business and ICT management roles
  • Align ICT to business strategy by integrating ICT into business planning
  • Plan successful ICT investments by focusing on achievable business outcomes
  • Ensure that ICT performs well by focusing it on business performance
  • Guide behaviour and decisions with formal rules that make good business sense
  • Understand how Human Behaviour is a key success factor
  • Direct and control the use of ICT without being a technology expert
  • Design and implement an effective top-to-bottom system for governance and management of ICT

On completion you will be able to:

  • Explain broad implications of six principles for good governance of ICT;
  • Describe how the principles are applied throughout the business cycle, from development of business strategy, through detailed planning and delivery of change and on to routine business use of ICT;
  • Position ISO 38500 against common ICT management frameworks such as COBIT, ITIL, ValIT, Gateway, P3M3, MSP, Prince2 and so on;
  • Identify key policies needed to underpin effective governance of ICT; and 
  • Use ISO 38500 as a framework for assessing current arrangements for governance of ICT.

Foundation Class Structure:

The two day foundation class is made up of 24 modules, designed to focus discussion on the many important aspects of how organizations should govern their use of ICT. During selected modules, participants will complete an individual self-assessment of their organization’s own governance of ICT. The self-assessment provides an initial basis for planning any work that may be necessary to form a comprehensive view of, and perhaps to improve governance of ICT in their organization.

Date: Thursday 18 and Friday 19 April 2013
Time: 9:00am to 5:00pm
Venue: ACS Pearcey Room, 120 Clarendon Street, Southbank VIC
Cost: ACS Members $1250, Non-members $1650

For more information and to register, please click here.

Facilitator: Mark Toomey

Mark Toomey

“I found the ISO38500 Masterclass the most professionally relevant experience I have had a in long time.  The area of ICT Governance by the business, as opposed to the management of the ICT function, is the least understood in industry, and the greatest risk to business in the expanding digital economy. The tools and techniques provided are of immediate use to me. Mark’s use of relevant and Australian and international case studies, plus his engagement and dialogue with participants, made the Masterclass a rewarding experience. I can strongly recommend Mark and the ISO38500 framework to ICT and management professionals interested in obtaining the best ROI on ICT investments in a rapidly changing digital environment.”
Gregg Boalch, Member, ACS Perth.