A Strategic Approach to Developing a Successful Government Website, Mr Brian Haines, Director and Principal Consultant, DowDigital
Brian's research and consulting background, embracing interactive
multimedia, education and training, contributes to his informed
understanding of the relationship between the content and the technology of
electronic delivery services. His experience and expertise embraces business
planning, organisational development, training design and delivery,
presentation skills, program planning, policy analysis, research
methodology, and technical writing.
Following a university career of some 17 years, Brian established his own
consultancy (Haines & Associates), in 1989, focusing on information
research, training design, and technical writing, working with organisations
such as the Department of Training, Public Service Commission, Public Sector
Development, State Supply Commission, TAFE Colleges and AlintaGas.
In 1995 he co-founded Dow Digital, which has rapidly emerged as a leading
strategic planning and development group in the area of Internet technology.
As Dow Digital's Co-Director and Senior Consultant, Brian has designed and
managed over 40 Internet-related projects, including the 'Naturebase' web
site - winner of several national and international awards.
Brian holds a Master of Science (Organisation & Management) from the
University of Oxford, and a Bachelor of Education and Bachelor of Arts
(Hons) from the University of Western Australia. He is a Member of the
Institute of Management Consultants (Australia), the Australian Institute of
Management and the Australian Institute of Training and Development; a
graduate of the Excellerated Learning Institute (USA) and a committee member
of the Alumni of the National Enterprise Workshop (WA) Inc.
Reliability, Usability, Quality, Accessability and other essentials, Owen Chape & Craig Errey
Australian Multimedia Testing Centre
Owen works with the Australian Multimedia Testing Centre and is responsible
for Business Development.
Owen has nearly 20 years experience in Information Technology. He has
managed large scale electronic banking and clearing systems projects in
Australia and the United Kingdom. He has been involved in Quality Assurance
and User Acceptance program development for more than a decade.
Craig works with the Australian Multimedia Testing Centre as a usability
consultant. He holds a Masters degree in Industrial and Organisational
Psychology from the University of New South Wales. He is a registered
psychologist in New South Wales.
Craig has been involved in most facets of the development of technology,
from scoping software, writing code, evaluating usability, and the
implementation of support systems for enhanced performance.
His approach takes a more commercial view of usability, regarding it as an
extension of business development and marketing strategy. His major area
of expertise is in the integration of people and technology, drawing on his
background in human resources consulting and the design of people-oriented
technology.
The Development Process and why it's never finished, Peter Higgs, Director,
Access CMC
Is currently the Project Director for Propagate Pty Ltd Propagate is about developing frameworks for the efficient, fair and effective electronic
trading of intellectual property.
Peter has been involved with the development of the Australian Multimedia Industry since the early 90s when he co-founded Pacific Advanced Media, a successful enhanced CD, Internet and IMM production company.
Peter is currently on secondment to Propagate Pty Ltd from Access CMC where he has been responsible for the establishment of the Australian Multimedia Testing Centre in 1996 and the launch in 1997 of the Australian Schools Web. He has been an active member of AIMIA since 1993 and is currently Vice President of the NSW Chapter and on the National Board.
Peter was Apple Computer Australia's Third Party Marketing Manager for six
years and was a co-founder of Xpand Limited, a UK, USA and Australian
multimedia development company. He gained extensive experience in financial
and service marketing prior to joining Apple, holding senior marketing
management positions at Bank America, American Express and GIO Australia.
Mr Worthington is Special Adviser for Internet/Intranet Policy, with the Australian Department of
Defence and Immediate Past President of the Australian Computer Society. Information Age magazine lists Mr. Worthington as one of the 10 most influential IT&T people in Australia in 1998. His work since 1994 has been on the policy and practice of implementation of the Internet, including appearances before three Senate hearings. He established the first web home pages for the ACT Government, the Special Broadcasting Service, Australian Information
Industry Association and the National Press Club.