
ACS Withdraws 3G Survey
ACS and Hutchison Telecoms to work together on future 3G business services
Friday 30 January 2004 - The ACS (Australian Computer Society) has withdrawn a survey about the 3 telecommunications network and removed a related media release from its website.
The move follows discussions with Hutchison Telecoms, which operates the 3 network, about its handling of service issues.
ACS President, Edward Mandla, said the ACS apologises to Hutchison for any damage the survey might have inadvertently caused and has accepted assurances that the telco will directly address any 3-related customer concerns from ACS members.
"It was never our intention to harm the reputation of Hutchison Telecoms or its ground-breaking 3rd generation mobile network and we regret any damage that might have occurred," Mr Mandla said.
"We are very pleased with the way in which Hutchison has responded to our concerns, including their willingness to receive ACS suggestions about future innovative solutions on the 3 network, a development which will benefit all business customers," he said.
This media release is available on the ACS Web site at http://www.acs.org.au/news/300104.htm
ENDS
The ACS (Australian Computer Society) is the recognised professional association for those working in Information and Communications Technology, seeking to raise the standing of ICT professionals and represent their views to government, industry and the community. A member of the Australian Council of Professions, the ACS is the guardian of professional ethics and standards in the ICT sector, committed to ensuring the beneficial use of ICT for all Australians. It provides both members and non-members with opportunities for professional education, networking and certification, as well as enabling them to contribute to the development of their profession. Visit www.acs.org.au for more information.
ACS - ICT Professionals Shaping our Future
Media Enquiries:
Edward Mandla, ACS National President, Tel: (02) 8257 1760, Email: edwardm@acslink.net.au
Caroline New, ACS PR Consultant, Tel: (02) 9555 1986 or (0411) 889 456, Email: cnew@acslink.net.au